Cebu OK Travel
菲律賓私人行程
Privacy policy
This policy explains how Cebu OK Travel handles inquiries, bookings, payment coordination, analytics, and waiver records.
We collect the details needed to plan and confirm your tour: name, contact information, travel date, pickup location, group size, nationality, preferred language, special requests, selected tour, and booking source details such as UTM campaign data.
Your information is used to answer inquiries, confirm availability, prepare quotes, coordinate transport and guides, send confirmation messages, issue waiver links, manage reservation fees, and improve website and ad performance.
Cebu OK Travel does not collect payment before confirming availability. Payment instructions are sent directly by the Cebu team. We may record your selected payment method, reservation fee status, balance due, and related notes for booking administration.
Signed waiver records are linked to booking IDs and may include customer name, tour date, tour type, typed signature name, date signed, IP address, and browser details for legal and operational protection.
We share only the information needed with trusted local suppliers, drivers, guides, and payment or communication providers involved in your booking. We do not sell customer information.
Booking, payment, communication, and waiver records may be retained for business, tax, safety, fraud-prevention, and legal protection purposes. You may contact us to request review or correction of your information.
Depending on your location, you may request access, correction, deletion, portability, restriction, objection, or opt-out of sale or sharing of personal information. Cebu OK Travel does not sell customer personal information. To exercise a privacy request, email us with your booking ID and the request type.
Analytics and advertising pixels are loaded only after consent when consent controls are enabled. You may choose essential-only cookies for booking security, language selection, and session protection.
We use HTTPS, access controls, audit logs, rate limiting, secure waiver storage, and encryption for sensitive customer data where configured. Payment card details should be handled only by PCI DSS-aligned payment providers and are not stored by Cebu OK Travel.
For privacy questions, contact bookings@cebuoktravel.com.