Is Whale Shark + Kawasan too tiring in one day?
It is a long adventure day — best for active, healthy guests. The private van lets your group control rest stops and pacing between activities. Most guests find it manageable and deeply rewarding.
Are canyoneering fees included?
Yes. The quote confirms canyoneering guide coordination, life jacket, helmet, and local registration fees in writing before reservation.
Can children join this tour?
Children may be able to join selected activities, but eligibility depends on current site and operator rules plus the child’s age, swimming ability, fitness, and health information. Share those details before requesting confirmation.
How long is Whale Shark + Kawasan Canyoneering Private Tour?
Whale Shark + Kawasan Canyoneering Private Tour takes approximately 14 to 16 hours, including hotel pickup and drop-off from Cebu City, Mandaue, Mactan. Exact timing depends on your date, group size, and selected add-ons — the confirmed schedule is sent in your written quote.
Where does Whale Shark + Kawasan Canyoneering Private Tour depart from?
Hotel or accommodation pickup is arranged from Cebu City, Mandaue, Mactan. Enter your hotel name or meeting point in the booking form and the team confirms the exact pickup time after availability is checked.
Is this tour private?
Whale Shark + Kawasan Canyoneering Private Tour is arranged as a private tour with your own vehicle and guide. Boat or activity queues may be shared only where local operators require it — never your transport.
When do I pay?
Nothing is paid until availability is confirmed in writing. A PHP 500 reservation fee then secures the booking and is deducted from the final tour payment. The balance is settled on activity day.
Can I cancel or reschedule?
Free cancellation and free rescheduling are available up to 24 hours before the activity. Late cancellations or no-shows may incur supplier costs already reserved for your group.
How fast will I receive confirmation?
Most requests receive a staff reply within the same day. Urgent and same-week bookings are handled fastest through WhatsApp or LINE — usually within a few hours.
What is the pickup arrangement?
Hotel or accommodation pickup is included. Enter your hotel name or meeting point in the booking form. The exact pickup time is confirmed by staff after availability is checked.
How much does Whale Shark + Kawasan Canyoneering Private Tour cost?
Whale Shark + Kawasan Canyoneering Private Tour starts Sample quote from PHP 5,900/person per person. Final price depends on your exact date, guest count, pickup area, local fees, and any optional add-ons. A written quote is sent before any payment.
Is there an age or fitness requirement?
Many Cebu tours can be adapted, but no activity is suitable for every age or ability. Staff check current operator rules, ages, swimming confidence, mobility, relevant health information, and conditions before confirming a recommendation.
What should I bring?
Sun protection, comfortable clothes, a change of clothes if swimming, reef-safe sunscreen for water activities, and any personal medications. Full packing details are sent in your confirmation.
What happens if the weather is bad on our tour day?
If weather makes the tour unsafe or the destination inaccessible, the tour is rescheduled at no charge or fully refunded. Staff monitor conditions and notify you the evening before if there is any concern. Whale shark and island hopping tours are the most weather-dependent.
Do you have guides who speak Japanese or Korean?
Multilingual guide assistance is available for Japanese and Korean guests. Request your preferred guide language in the booking form or mention it on WhatsApp or LINE when checking availability. English-speaking guides are confirmed on every booking.
Which hotels and areas do you pick up from in Cebu?
Hotel or accommodation pickup is arranged from Cebu City, Mactan Island (Lapu-Lapu), Mandaue, and most resort areas. Enter your hotel name in the booking form and pickup time is confirmed in the written quote. Remote areas may have an adjusted pickup time.
Can I request a custom itinerary or combine two tours?
Yes — custom routes and multi-stop days are available for private groups. Message the team on WhatsApp or LINE with your preferred destinations and dates. Combined tours (e.g. whale sharks in the morning + Kawasan canyoneering in the afternoon) are quoted as a single private day.
